Safe Conversations in the Workspace
Employee conflict is a reality in the workplace. When working relationships are strained, organizations experience lowered productivity, employee underperformance and negative workplace culture. Research has shown that the primary reason for ongoing problems in our organizations and personal lives is not faulty systems or structures, but ineffective communication – conversations that are derailed by people either becoming overly aggressive or withdrawing. The key skill of productive leaders is the ability to fully engage in conversations that safe and respectful regardless of level, and that allow for freedom for all to express ideas. This leads to higher creativity, motivation and commitment which leads to results important to everyone.
Safe Conversations teaches powerful skills to help you speak up quickly, directly, and effectively when it matters most. This course, grounded in decades of brain science research, introduces the foundations of holding impactful dialogue and takes a deeper dive into mastering the most challenging conversations, at work and at home.
After attending this 4 hour workshop, you’ll be able to:
Develop strategies for effectively talking, listening, and collaborating in all situations, even when opinions differ
Improve manager-staff working relationships
Increase employee performance and productivity
Create cohesive and collaborative teams
Create a workplace culture in which teams enjoy working together